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The Fresno Health Consumer Center "FHCC" is a united effort of eight legal service agencies skilled and experienced at addressing the health care problems of consumers. FHCC staff seeks to help consumers access health care services through education, empowerment, representation, problem solving, and self help.
Services FHCC Provides:
FHCC staff provides free legal assistance with the following issues:
Telephone Advice -Advice about health care options and rights
Access to Health Care - Overcoming barriers to health care
Medical Debt Collection
Assisting with unlawful medical debt collection actions by hospitals, health care providers, and collection agencies
Advocacy
Help with telephone calls, writing letters or filing grievances with HMOs, hospitals, and clinics. Help resolve problems with health care plans
Representation
Individual representation in state administrative hearing appeals, managed care plan grievance hearings and appeals to court
Outreach
Public education and empowerment outreach to low income communities
Written Materials
About services and rights available
Referrals
To organizations with expertise with a particular program
Who Can We Help: |
The Fresno Health Consumer Center helps low income Fresno County Residents get access to health care services. FHCC provides information and individual assistance on a variety of health care programs, including:
· Medi-Cal
· Healthy Families
· Mental Health Services
· In Home Supportive Services (IHSS)
· Medically Indigent Services Program
· California Children Services (CCS)
· Private Insurance
· Special programs for people without health insurance
Language Capability
The Fresno Health Consumer Center is equipped with staff that speak:
* English
* Spanish
* Hmong
* Laotian
* Cambodian
Internship / Volunteer Opportunities Offered
FHCC welcomes anyone interested in an internship or volunteer work. If you are interested in health care advocacy we encourage you to contact our office.
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Please contact the Fresno Health Consumer Center if you are: |
- Denied medical care or medication you need
- Unsure whether you should appeal
- Have an appeal pending
- Have a Medi-Cal eligibility problem
- Unsure of what programs you may be eligible for
- If you feel "lost in the system"
- Unhappy with services you have received
- Interested in volunteer work
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Other resources:
http://healthconsumer.org/ |
