TELECOM (PHONE) RIGHTS


AVOID PROBLEMS WITH YOUR PHONE SERVICE

 

About Communities for Telecom Rights

The Communities for Telecom Rights (CTR) Campaign is a unique and unprecedented effort to provide telecommunications consumer education and protection to limited-English Asian and Latino consumers in California, regarding issues such as "slamming, "cramming," prepaid phone cards, dial-around, cell phones, and many other telecom issues.



TELEPHONE SERVICES - PROBLEMS AND ISSUES


  • CHOOSING THE RIGHT HOME SERVICE PLAN (LOCAL AND LONG DISTANCE)

  • HOME SERVICE PROBLEMS AND ISSUES (SLAMMING AND CRAMMING)

  • WIRELESS (CELL) PHONE SERVICES (PLANS AND PROBLEMS)

  • PREPAID PHONE CARD SERVICES

  • MISLEADING ADS AND TELEPHONE SERVICES

  • AVOIDING TELEPHONE FRAUD

  • PREVENTING IDENTITY THEFT

  • Communities for Telecom Rights
    is a statewide network of more than 60 non-profit, community-based organizations coordinated and supported by three "lead agencies." Asian Pacific American Legal Center 9APALC), Latino Issues Forum (LIF) and Utility Consumers Action Network (UCAN).



    DOWNLOAD TELECOM RIGHTS FACT SHEET (150K PDF)



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    CCLS makes every effort to ensure that information regarding the law is accurate and up to date. However, CCLS cannot ensure that all information is current nor be responsible for any use to which it is put. Do not rely solely on this information without first consulting us, an attorney, or the appropriate agency about your rights in your particular situation.